We booked last minute through First Choice (flying with Monarch) for a week at the Viva Menorca.
After about an hours delay on the outbound flight we were faced with a 90 minute transfer to the hotel stopping at about half a dozen hotels before arriving at ours (could probably be done comfortably in half the time in a hire car/taxi). The good news on arrival was that the check-in was painless with the friendly staff directing us to our room within 3 or 4 minutes.
The rooms themselves were reasonably spacious as well as being clean & comfortable. Beds & shower were okay and the balcony of a decent size.
The pool area was once again very clean and there were plenty of sunbeds to go around (although we were travelling in September). There is also a snack bar next to the pool which is open throughout the day and the food and service provided were good. Although we didn’t have children in our party, the kids club seemed to be popular and the ‘entertainers’ very enthusiastic. For the adults there were also the usual activities such as water polo, rifle shooting, darts, etc. The only downside was the annoying ‘suncare representative’ who seemed insistent on trying to sell her suntan lotion every 10 minutes (okay it was only once a day but it felt as though it was more often).
I can’t comment on the hotel restaurant as we walked down to the Marina to eat every night. It’s a 5-10 minute walk and you’ll find a good selection of restaurants and bars with a nice family atmosphere. We tried 5 or 6 different restaurants and didn’t have a bad meal although La Marina would be my recommendation for its excellent food & service. We also tried 2 or 3 bars and the only one I WOULDN’T recommend is the Britannia. I’d normally shy away from it with its typical ‘British’ beer & food but I wanted to catch an update on the Ryder Cup and it was the only place showing it. The staff were both rude and very slow, so not one I’d suggest trying.
Back at the hotel the evening entertainment was a mixture of the ‘entertainers’ putting on shows and other acts such as dancers, singers, etc. Not exactly Vegas but they tried hard! Service at the bar was again good.
On the return journey we were told on arrival at the airport that our flight would be delayed for a minimum of 4 hours due to a technical problem. The flight was then cancelled a couple of hours later. These things are sometimes unavoidable but the complete lack of information from First Choice was very frustrating. The only updates we got were through a COSMOS rep as the First Choice one seemed to have disappeared off the face of the earth. When we eventually found her we were told we could go back to Gatwick on a flight that was leaving immediately (we should have been going back to Luton). As we hadn’t driven to Luton it only meant a couple of hours delay to ourselves although most of the others on our flight had a ‘Friday rush hour’ trip back to Luton to look forward to.
In summary, would I recommend the resort & hotel? Yes, definitely.
Would I recommend First Choice or Monarch? Probably not.
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