My family (me, my husband and 2 kids 13 and 6) had a fantastic week at the Viva Menorca in August this year – peak holiday time. We found the staff to be absolutely charming and no problem was too small for them. There was always a smile when we passed through reception.
The aparments, although fairly small when occupied by a family of 4, were very good and clean with lots of storage, and we had no experience of bad furniture or damp smell at all. Our apartment was actually overlooking the pool and stage but we were not bothered by any noise as we were either out or enjoying the entertainment til fairly late. We did here some noise from next door but I’m sure they heard us too – nothing to stop us enjoying our stay! The apartments were exceptionally clean on arrival and were continually cleaned and clean towels provided during our stay. My son had a small ‘accident’ one night and the housekeeping staff came almost straight away to remake up his bed.
We always had a sunbed around the pool but did have to go down by about 9 to make sure of this. As we are all sun lovers this was no problem at all.
We booked self catering but chose to have our evening meal at the Viva restaurant most evenings – it is buffet style with so much choice there is definately something for everyone, and it was so cheap compared to eating at the restaurants around the Marina. We paid 15 euros per adult and 7.50 euros for children (£10 and £5) for evening meals but if you book for several at reception you pay slightly less. Food at the poolside bar was also very good value and my son particulaly enjoyed the Buffo meal!
The Viva enterainment staff are amazing and work so hard to keep everyone amused during their stay – special shout out to Jemma who is fantastic with the kids – they all work so hard and put on really good shows. Jemma hurt her foot quite badly one day but still managed to appear on stage and perform – what a star!! Nick says Hi!
The Irish Dancers who performed were awesome as were the Spanish Dancers – as for the 60’s Tribute Band – Dippy Hippies or something similar – well – they were OK after we had had a few drinks. Put it this way, they were better than anything our family could have done!
The restaurant and bar staff are also very friendly – a special mention to Encarna who was lovely with the children and who my son (aged 6) fell in love with. Encarna – if you read this Nick cried when we had to leave – you broke his heart! Magda on reception – you were superb in sorting out an emergency dental appointment for my husband – something the Rep wasn’t able to do – thank you!
We can’t wait to book again for next year but this time it will be for 2 weeks.
To the person who complained about too many brits at this hotel – if you want to be away from brits I suggest you don’t book a british package tour in future. Yes there were lots of brits at the hotel but also lots of spanish and dutch as well, many of whom we spoke to plus all the children played together really well at the kids club.
We didn’t use the First Choice transport but arranged our own private taxi via the web- excellent value and so quick – we were at the hotel a good hour before the others who had been on our flight.
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